Velobet Responsible Gambling
At velo-bets.uk, we believe gambling should always be a form of entertainment — never a source of stress or financial harm. Velobet is committed to providing a safe environment where players can set their own boundaries and access support when needed. Our responsible gambling tools are available 24/7 and are free to use. We encourage all players to gamble responsibly, set personal limits, and seek help if gambling starts to feel out of control. Our team is always here to assist you.
Age Policy — 18+ Only
Gambling on velo-bets.uk is strictly for users aged 18 and over. We apply robust age verification procedures at registration and during KYC checks. If you are concerned that a minor may be accessing gambling sites, we recommend using parental control software such as Gamban, Net Nanny, or Cybersitter to block gambling content on shared devices.
Player Self-Control Tools
Velobet provides a range of tools to help you stay in control of your gambling. All tools can be activated instantly from your account settings.
Deposit Limits
Set daily, weekly, or monthly deposit limits to manage your spending. Once set, limits take effect immediately. Increases to deposit limits require a 24-hour cooling-off period before taking effect.
Loss Limits & Session Limits
You can set a cap on how much you are willing to lose over a given period, or limit the duration of a single gambling session. These tools help you maintain full awareness of your activity.
Self-Exclusion
If you feel you need a break from gambling, you can request a self-exclusion at any time. Self-exclusion options at velo-bets.uk include short-term cooling-off periods (24 hours to 30 days) and longer-term exclusions (3 months, 6 months, 1 year, or permanent). During self-exclusion, your account will be suspended and all marketing communications will be stopped. To request self-exclusion, contact our support team via live chat or email.
Warning Signs of Problem Gambling
Gambling becomes a problem when it negatively impacts your finances, relationships, or mental health. Common warning signs include:
- Chasing losses or betting more than you can afford to lose
- Borrowing money to fund gambling
- Neglecting work, family, or social obligations due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Lying to others about the extent of your gambling
Support & Help Resources
If you or someone you know is struggling with gambling, free and confidential help is available. We encourage players to reach out to the following organisations:
- GamCare — www.gamcare.org.uk — free support, information, and counselling
- GambleAware — www.begambleaware.org — resources and treatment referrals
- Gamblers Anonymous — www.gamblersanonymous.org.uk — peer support groups
- National Gambling Helpline — 0808 8020 133 — free, 24/7 helpline
Reality Checks & Activity Statements
Players can request a full statement of their betting activity, including time spent and amounts wagered, at any time via customer support. Reality check notifications can also be enabled to remind you how long you have been playing at set intervals. These tools are designed to keep you informed and in control.